{
  "catalog": {
    "name": "Konyx Knowledge Catalog",
    "version": "1.0",
    "updatedAt": "2026-10-02",
    "owner": "Konyx Industrial Intelligence",
    "contact": "ceo@konyxai.com",
    "site": "https://konyxai.com",
    "description": "The structured, versioned facts about Konyx — industrial procurement software for MRO and indirect spend — that konyxai.com and AI assistants answer from. Every record names its source and the date it was last checked against the product; a capability says whether it is live, planned or not offered.",
    "formats": {
      "html": "https://konyxai.com/knowledge",
      "json": "https://konyxai.com/api/knowledge",
      "markdown": "https://konyxai.com/llms-full.txt",
      "index": "https://konyxai.com/llms.txt"
    }
  },
  "domain": {
    "slug": "faq",
    "name": "Questions and answers",
    "description": "The questions buyers, finance and IT ask before a pilot, answered once.",
    "question": "Does Konyx replace our ERP?",
    "url": "https://konyxai.com/knowledge/faq"
  },
  "records": [
    {
      "id": "faq.replace-erp",
      "domain": "faq",
      "slug": "replace-erp",
      "name": "Does Konyx replace our ERP?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "website",
        "ref": "konyxai.com — Pilot defaults"
      },
      "audiences": [
        "finance",
        "IT and security"
      ],
      "summary": "No. The ERP stays the system of record for the order and the money. Konyx owns the work before the order exists — request, sourcing, RFQ, quotes, decision — and hands over a purchase order as a PDF and an email. There are no live ERP connectors in the current version; data comes in by spreadsheet export.",
      "related": [
        "company.how-konyx-differs",
        "integrations.erp"
      ],
      "url": "https://konyxai.com/knowledge/faq#replace-erp"
    },
    {
      "id": "faq.auto-send",
      "domain": "faq",
      "slug": "auto-send",
      "name": "Does the AI send anything on its own?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "plan",
        "ref": "Engineering Action Plan — decision log"
      },
      "audiences": [
        "finance",
        "IT and security"
      ],
      "summary": "No. Konyx never sends an RFQ, awards a quote or issues an order automatically. The AI reads and drafts; a named person with the permission reviews the exact email and presses Send, and the same is true for every purchase order.",
      "related": [
        "control.person-presses-send",
        "capabilities.autonomous-purchasing"
      ],
      "url": "https://konyxai.com/knowledge/faq#auto-send"
    },
    {
      "id": "faq.data-isolation",
      "domain": "faq",
      "slug": "data-isolation",
      "name": "How is our data kept separate from other companies'?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "plan",
        "ref": "Engineering Action Plan — §3.1"
      },
      "audiences": [
        "IT and security"
      ],
      "summary": "Each company's rows are isolated by row-level security in the database itself, enforced below the application: every tenant-scoped table has a forced policy, the application connects as a role that cannot bypass it, and an automated check fails the build if a table is missing its policy. Konyx staff manage a company through the same permission wall its own people use — never through a database console.",
      "related": [
        "control.tenant-isolation",
        "control.architecture"
      ],
      "url": "https://konyxai.com/knowledge/faq#data-isolation"
    },
    {
      "id": "faq.hosting",
      "domain": "faq",
      "slug": "hosting",
      "name": "Where does Konyx run?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "plan",
        "ref": "DEPLOY.md"
      },
      "audiences": [
        "IT and security"
      ],
      "summary": "The API and the database run on Google Cloud in the United States; the web applications and the public site run on Cloudflare. The browser never talks to the API directly — only the web application's own backend does, with a key the browser never holds.",
      "related": [
        "control.architecture"
      ],
      "url": "https://konyxai.com/knowledge/faq#hosting"
    },
    {
      "id": "faq.ai-models",
      "domain": "faq",
      "slug": "ai-models",
      "name": "Which AI models does Konyx use, and what sees our data?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "plan",
        "ref": "Engineering Action Plan — §3.8, §4"
      },
      "audiences": [
        "IT and security"
      ],
      "summary": "Konyx calls OpenAI models through their API for request extraction, clarifying questions, column mapping, filtering web search results and writing the audit narrative — behind an abstraction so the provider can change. Catalog matching, purchase history and vendor ranking are database queries and never leave Konyx. Every model call is recorded with who made it, which prompt version and what it cost.",
      "related": [
        "how-it-works.what-the-ai-does",
        "control.ai-provenance"
      ],
      "url": "https://konyxai.com/knowledge/faq#ai-models"
    },
    {
      "id": "faq.vendor-account",
      "domain": "faq",
      "slug": "vendor-account",
      "name": "Do our vendors need an account?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-erp — vendor portal"
      },
      "audiences": [
        "vendors",
        "buyers"
      ],
      "summary": "No. A vendor answers an RFQ through the link in the email — no account, no password. They price each line, add lead time and terms, and can revise; every revision is kept.",
      "related": [
        "capabilities.vendor-quote-portal"
      ],
      "url": "https://konyxai.com/knowledge/faq#vendor-account"
    },
    {
      "id": "faq.own-email",
      "domain": "faq",
      "slug": "own-email",
      "name": "Can we send RFQs from our own email address?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-erp — own-email sending"
      },
      "audiences": [
        "buyers",
        "IT and security"
      ],
      "summary": "Yes. A toggle on the send screen — and a per-company default — prepares each vendor's message for the buyer's own mail app. The buyer sends it and ticks the recipients; Konyx records it and the quotes still come back through the vendor's link.",
      "related": [
        "capabilities.own-email-sending"
      ],
      "url": "https://konyxai.com/knowledge/faq#own-email"
    },
    {
      "id": "faq.phones",
      "domain": "faq",
      "slug": "phones",
      "name": "Does it work on a phone?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-erp — phone-first layout"
      },
      "audiences": [
        "technicians"
      ],
      "summary": "Yes, in the phone's browser, with nothing to install. Ask Konyx is built for a phone on the plant floor — voice, photos, the draft as a sheet — and every other screen, including the wide quote grid, stacks to fit a phone.",
      "related": [
        "capabilities.native-mobile-app",
        "capabilities.ask-konyx"
      ],
      "url": "https://konyxai.com/knowledge/faq#phones"
    },
    {
      "id": "faq.onboarding-time",
      "domain": "faq",
      "slug": "onboarding-time",
      "name": "How long does it take to get started?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "website",
        "ref": "konyxai.com — Pilot"
      },
      "audiences": [
        "buyers",
        "finance"
      ],
      "summary": "Vendors and catalogs come in from one spreadsheet and the team from another, with problems shown before anything is committed. A pilot runs ninety days on one facility, and the baseline — a savings audit of your own purchasing history — is done before it starts.",
      "related": [
        "pilot.shape",
        "capabilities.data-import"
      ],
      "url": "https://konyxai.com/knowledge/faq#onboarding-time"
    },
    {
      "id": "faq.pricing",
      "domain": "faq",
      "slug": "pricing",
      "name": "What does Konyx cost?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "website",
        "ref": "konyxai.com — Pilot"
      },
      "audiences": [
        "finance"
      ],
      "summary": "Pricing is set per company in the pilot conversation and is not published here. Each company runs on a plan with limits — people, RFQs a month, items per RFQ — that Konyx sizes to the company. The savings audit that opens a pilot puts the company's own number on the table first.",
      "related": [
        "capabilities.plan-limits",
        "pilot.baseline",
        "company.contact"
      ],
      "url": "https://konyxai.com/knowledge/faq#pricing"
    },
    {
      "id": "faq.find-new-vendors",
      "domain": "faq",
      "slug": "find-new-vendors",
      "name": "Can Konyx find vendors we do not already use?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-api — core/discovery"
      },
      "audiences": [
        "buyers"
      ],
      "summary": "Yes. After the company's own vendors and the Konyx network have answered, Konyx searches the web for vendors who carry the part, reads their contact pages and shows them with reasons and a score. A found vendor is only emailed once a person picks it and checks the address.",
      "related": [
        "capabilities.vendor-discovery",
        "control.discovered-vendors-reviewed"
      ],
      "url": "https://konyxai.com/knowledge/faq#find-new-vendors"
    },
    {
      "id": "faq.who-can-issue-a-po",
      "domain": "faq",
      "slug": "who-can-issue-a-po",
      "name": "Who can issue a purchase order?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-api — po.issue"
      },
      "audiences": [
        "finance",
        "buyers"
      ],
      "summary": "Anyone holding the po.issue permission, which a company grants through its own roles. Approval rules by amount or category are planned; until they ship, the issuer's permission is the control, and every order is on the log with who issued it.",
      "related": [
        "capabilities.purchase-orders",
        "capabilities.approval-rules"
      ],
      "url": "https://konyxai.com/knowledge/faq#who-can-issue-a-po"
    },
    {
      "id": "faq.konyx-network",
      "domain": "faq",
      "slug": "konyx-network",
      "name": "What is the Konyx network?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-api — platform vendors"
      },
      "audiences": [
        "buyers"
      ],
      "summary": "Vendors and catalogs that Konyx maintains and suggests beneath a company's own vendors, only when a catalog line matches the request. They are Konyx's data, not another customer's; choosing one copies it into the company's own list.",
      "related": [
        "capabilities.konyx-network"
      ],
      "url": "https://konyxai.com/knowledge/faq#konyx-network"
    },
    {
      "id": "faq.marketplace",
      "domain": "faq",
      "slug": "marketplace",
      "name": "Is Konyx a marketplace?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "website",
        "ref": "konyxai.com — What Konyx does"
      },
      "audiences": [
        "finance",
        "vendors"
      ],
      "summary": "No. Konyx is software the buying company uses. Vendors quote directly to the company through a link, the company issues its own purchase order, and Konyx does not stand between them.",
      "related": [
        "company.how-konyx-differs"
      ],
      "url": "https://konyxai.com/knowledge/faq#marketplace"
    },
    {
      "id": "faq.api-and-integrations",
      "domain": "faq",
      "slug": "api-and-integrations",
      "name": "Is there an API or an integration with our systems?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "plan",
        "ref": "Engineering Action Plan — §5"
      },
      "audiences": [
        "IT and security"
      ],
      "summary": "Not yet. There is no public API and no ERP connector in the current version. Email (from Konyx or from the buyer's own mailbox) and spreadsheet import are the integrations today; sending through Microsoft 365 or Gmail by API is planned. The one public machine interface is this knowledge catalog.",
      "related": [
        "integrations.erp",
        "integrations.api"
      ],
      "url": "https://konyxai.com/knowledge/faq#api-and-integrations"
    },
    {
      "id": "faq.what-data-do-we-provide",
      "domain": "faq",
      "slug": "what-data-do-we-provide",
      "name": "What data do we need to give Konyx?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-erp — imports"
      },
      "audiences": [
        "buyers",
        "IT and security"
      ],
      "summary": "To start: a vendor list with contacts and their catalogs (one spreadsheet), the team (a five-column CSV) and, for the savings audit and last-paid prices, an export of purchasing history. Contracts, inventory and open orders are optional and come later.",
      "related": [
        "capabilities.data-import",
        "integrations.spreadsheets"
      ],
      "url": "https://konyxai.com/knowledge/faq#what-data-do-we-provide"
    },
    {
      "id": "faq.wrong-extraction",
      "domain": "faq",
      "slug": "wrong-extraction",
      "name": "What if the AI reads a request wrongly?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-erp — Ask Konyx draft"
      },
      "audiences": [
        "technicians",
        "buyers"
      ],
      "summary": "Nothing happens until a person confirms the draft. Every field shows whether it was confirmed, inferred or unknown, the person can change any of it or answer a question, and the buyer reviews every line again before an RFQ goes out. Where the extraction came from is stored with the request.",
      "related": [
        "capabilities.ask-konyx",
        "control.ai-provenance"
      ],
      "url": "https://konyxai.com/knowledge/faq#wrong-extraction"
    },
    {
      "id": "faq.audit-trail",
      "domain": "faq",
      "slug": "audit-trail",
      "name": "Can we see who did what?",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-api — activity log"
      },
      "audiences": [
        "finance",
        "IT and security"
      ],
      "summary": "Yes. Every action is written to an append-only log in the same transaction as the change — who, what, when — and shown in plain sentences on the request, the person and the company. Actions taken by Konyx staff are written as done by Konyx.",
      "related": [
        "capabilities.activity-log",
        "control.append-only-audit"
      ],
      "url": "https://konyxai.com/knowledge/faq#audit-trail"
    }
  ]
}