{
  "catalog": {
    "name": "Konyx Knowledge Catalog",
    "version": "1.0",
    "updatedAt": "2026-10-02",
    "owner": "Konyx Industrial Intelligence",
    "contact": "ceo@konyxai.com",
    "site": "https://konyxai.com",
    "description": "The structured, versioned facts about Konyx — industrial procurement software for MRO and indirect spend — that konyxai.com and AI assistants answer from. Every record names its source and the date it was last checked against the product; a capability says whether it is live, planned or not offered.",
    "formats": {
      "html": "https://konyxai.com/knowledge",
      "json": "https://konyxai.com/api/knowledge",
      "markdown": "https://konyxai.com/llms-full.txt",
      "index": "https://konyxai.com/llms.txt"
    }
  },
  "domain": {
    "slug": "how-it-works",
    "name": "How it works",
    "description": "The four steps from a request on the floor to a purchase order, and exactly what the AI does and does not do at each one.",
    "question": "How does Konyx work?",
    "url": "https://konyxai.com/knowledge/how-it-works"
  },
  "records": [
    {
      "id": "how-it-works.overview",
      "domain": "how-it-works",
      "slug": "overview",
      "name": "Four steps, a person at each one",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "website",
        "ref": "konyxai.com — How it works"
      },
      "summary": "Ask: a technician says what is needed and Konyx drafts the request from the catalog and history. Route: it goes to whoever may act on it. Send the RFQ: the buyer reviews every line and the email itself, then sends. Compare and order: quotes come back into one grid, the buyer picks the winner and issues the purchase order.",
      "body": [
        "The AI interprets and prepares; people decide. That is what makes the product usable in a plant and defensible in a security review."
      ],
      "related": [
        "how-it-works.ask",
        "how-it-works.route",
        "how-it-works.send-the-rfq",
        "how-it-works.compare-and-order",
        "how-it-works.what-the-ai-does"
      ],
      "url": "https://konyxai.com/knowledge/how-it-works#overview"
    },
    {
      "id": "how-it-works.ask",
      "domain": "how-it-works",
      "slug": "ask",
      "name": "Step 1 — Ask",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-erp — Ask Konyx"
      },
      "summary": "A technician says what is needed, from the floor — a sentence, a voice note, a photo of the nameplate or a spreadsheet. Konyx reads it, checks the company's catalog and purchase history, and drafts the request with any open questions.",
      "body": [
        "The person confirms the draft. Each field shows whether it was confirmed, inferred or unknown; the person can change any of it. Only then does a request exist."
      ],
      "related": [
        "capabilities.ask-konyx",
        "capabilities.catalog-matching"
      ],
      "url": "https://konyxai.com/knowledge/how-it-works#ask"
    },
    {
      "id": "how-it-works.route",
      "domain": "how-it-works",
      "slug": "route",
      "name": "Step 2 — Route",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-api — request lifecycle"
      },
      "summary": "The request goes to whoever may act on it. A buyer sources it directly; a requester who cannot sends it to a supervisor — the first person up the chain with the permission. Notes go back and forth on the request, and it can be corrected before anything is sent.",
      "related": [
        "capabilities.request-routing",
        "capabilities.roles-and-permissions"
      ],
      "url": "https://konyxai.com/knowledge/how-it-works#route"
    },
    {
      "id": "how-it-works.send-the-rfq",
      "domain": "how-it-works",
      "slug": "send-the-rfq",
      "name": "Step 3 — Send the RFQ",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-erp — RFQ send screen"
      },
      "summary": "Vendors are ranked with reasons: the company's own first, then the Konyx network, then vendors found on the web. The buyer picks, reviews every line and the exact email each vendor will receive, ticks the review box, and sends — from Konyx or from their own mailbox.",
      "related": [
        "capabilities.vendor-ranking",
        "capabilities.rfq",
        "control.person-presses-send"
      ],
      "url": "https://konyxai.com/knowledge/how-it-works#send-the-rfq"
    },
    {
      "id": "how-it-works.compare-and-order",
      "domain": "how-it-works",
      "slug": "compare-and-order",
      "name": "Step 4 — Compare and order",
      "verifiedAt": "2026-09-26",
      "version": 1,
      "source": {
        "kind": "product",
        "ref": "konyx-erp — comparison grid and purchase order"
      },
      "summary": "Vendors quote through their link. Quotes land as comparable lines in one grid, the lowest per line highlighted beside the last price paid. The buyer picks the winning lines and issues the purchase order; every step is on the request's timeline.",
      "related": [
        "capabilities.quote-comparison",
        "capabilities.purchase-orders"
      ],
      "url": "https://konyxai.com/knowledge/how-it-works#compare-and-order"
    },
    {
      "id": "how-it-works.what-the-ai-does",
      "domain": "how-it-works",
      "slug": "what-the-ai-does",
      "name": "What the AI does, and what it never does",
      "verifiedAt": "2026-09-28",
      "version": 2,
      "source": {
        "kind": "plan",
        "ref": "Engineering Action Plan — §3.8"
      },
      "summary": "The AI reads a request into structure, asks the clarifying question, helps map spreadsheet columns, classifies web search results and writes the savings-audit narrative from figures computed in code. It never sends anything, never awards, never issues an order, and is never the system of record.",
      "body": [
        "Confidence is not the model's opinion: it is computed from which fields were confirmed, inferred or unknown. Every model call is recorded — who asked, which prompt version, what it cost — and shown per company in the console. Prompts are versioned files; a change is a new version, never an edit.",
        "Matching a request to the catalog, finding what was paid last time and ranking vendors are database queries, not model calls. They cost nothing, run in milliseconds and cannot invent a part."
      ],
      "fields": {
        "Model calls": [
          "request extraction",
          "clarifying questions",
          "column mapping for imports",
          "filtering web search results",
          "reading product pages of vendors found on the web",
          "the audit narrative"
        ],
        "Never a model call": [
          "catalog matching",
          "purchase history lookup",
          "vendor ranking",
          "sending",
          "state changes"
        ]
      },
      "audiences": [
        "IT and security",
        "finance"
      ],
      "related": [
        "faq.ai-models",
        "control.ai-provenance",
        "company.principles"
      ],
      "url": "https://konyxai.com/knowledge/how-it-works#what-the-ai-does"
    }
  ]
}